Privacy Policy

1. Who we are

Paws & Whiskers Pet Hotel (“we”, “us”, “our”) operates the website at https://net-rise.sbs/ (the “Site”) and provides pet care services in the United States and the United Kingdom.

2. Data we collect

• Contact data: name, email, phone.
• Booking details: pet info, dates, preferences.
• Technical data: IP address, device/browser data, cookies.

3. How we use your data

• Provide and improve services and customer support.
• Process bookings and payments (via trusted processors).
• Send updates and marketing with your consent (opt‑out anytime).
• Safety, security, and legal compliance.

4. Cookies

We use essential, performance, and analytics cookies. You can manage preferences via the Cookie banner or your browser settings.

5. Legal bases

We rely on consent, contract performance, legitimate interests, and legal obligations under applicable US and UK/EU laws (including GDPR/UK GDPR where applicable).

6. Sharing

We may share data with service providers (hosting, analytics, payment), within our group, or where legally required. We do not sell personal data.

7. International transfers

Data may be transferred between the US and UK. We use appropriate safeguards (e.g., SCCs/IDTA) where required.

8. Your rights

You may have rights to access, correct, delete, or restrict processing of your data, and to object or withdraw consent. Contact us to exercise these rights.

9. Data retention

We keep personal data only as long as necessary for the purposes above and legal requirements.

10. Security

We use technical and organizational measures to protect data. No method of transmission or storage is 100% secure.

11. Children

Our Site is not intended for children under 13. We do not knowingly collect their data.

12. Contact

Email: privacy@net-rise.sbs

US: 123 Pet Lane, New York, NY 10001 • UK: 45 Paw Street, London SW1A 1AA

13. Changes

We may update this Policy from time to time. Updates will be posted on this page with a new effective date.